Unless otherwise specified (ex. Pre Oder), items will ship within 3 business days (usually faster).
All shipments originate from our Vancouver, Canada location.
USA and International tent and playhouse order will ship DHL Express (super speedy). Smaller items may ship via other methods.
Canadian orders will ship Canada Post Expedited Parcel. Please contact us if you wish to upgrade.
You will receive a tracking number as soon as your order has shipped.
If you have any specific timing requests, please send us a message to let us know and we will do our very best.
We welcome local pick ups in Vancouver!
International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.
We accept returns for regular priced, non-custom orders in new, unused condition within 14 days of delivery.
There is a no return policy on anything custom made OR merchandise that is purchased ON SALE.
Return shipping is responsibility of the customer. We will inspect to make sure it meets the conditions and process the refund within 2 business days of the product arriving at Domestic Objects HQ.
Domestic Objects is based in Vancouver, Canada. We are not responsible for any charges imposed on packages returned by Customs. You will receive a refund (minus shipping/customs) within 2 business days of the product arriving in new unused condition at Domestic Objects HQ.
Please contact me to discuss.
Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations.
But please contact us if you have any problems with your order.
If you would like to make an exchange please contact us about your return and repurchase the item you would like.